United Way of Rock River Valley Increases 211 Helpline

March 18, Rockford – In response to the needs our communities are facing due to the COVID19 pandemic the following are actions being implemented by United Way of Rock River Valley.


OPERATORS ADDED TO 211 HOTLINE To handle the increase in calls, additional operators are being added to United Way’s 211 hotline. 211 is a free service available 24/7. Callers are connected to a real person who puts them in touch with the resources they need. Services include, but are not limited to, assistance with food, rent and utility bills and mental health. United Way is constant contact with our local agencies in order to provide current and up-to-date information.


COVID-19 EMERGING NEEDS FUND ESTABLISHED A United Way COVID-19 Emerging Needs Fund for Winnebago and Ogle Counties has been established. This fund will support the needs of residents and their children to help alleviate hardships they may be experiencing.


Funds will be distributed through local social service agencies that have expertise in serving individuals and families and provide support for needs such as rent, utility and employment assistance, child care and food.
The United Way Emerging Needs Committee will guide the distribution of funds, and will take into account immediate and future needs. Social Service agencies receiving the funds must be 501c3 and expenditures will be reviewed and monitored.

An anonymous donor helped establish the fund with an initial $10,000 gift. Contributions, large and small, are being sought from area businesses and individuals. Donations may be made in the following ways:
 Text the word TOGETHER to 40403

 Online at UnitedWayRRV.org

 Mail a check made payable to United Way of Rock River Valley 612 North Main Street, Suite 300 Rockford, IL. 61103 Indicate United Way COVID-19 Emerging Needs Fund in the memo line of the check.

FUNDING RESTRICTIONS EASED FOR AGENCY PARTNERS We are releasing our funding restrictions to our partner agencies to allow flexibility of use according to their individual operational needs through June 30, as they respond to this community crisis